Frequently Asked Questions

Check-in time is 3PM, check-out is at 12PM.

Hotel cancellation policies vary based upon rate – contact us for more information.

Yes – we want our guests to stay connected. Wi-Fi is available in the lobby and Private Guest Lounge, and access to in-room Wi-Fi is included as part of the Hotel Facilities Fee.

Temporarily Closed.

The Benjamin is a smoke-free environment. Smoking in your room will result in a $250 cleaning fee.

Yes — located on the 2nd floor, our intimate 24-hour lounge is a quiet, residentially-inspired space to meet with friends or clients. It also offers individual workstations with computers and printers should you need them during your stay.

Our 24-hour fitness center is located on the 3rd floor of our Midtown East boutique hotel. Through our partnership with Technogym, the Italian equipment designer and official Olympics supplier, we provide treadmills, elliptical trainers, exercise bikes, a Peloton bike, yoga mats and free weights for guest use. Hand towels, water and earphones are also provided, and the men’s and women’s locker rooms each offer a steam room and shower area.

Named one of the top three pet-friendly hotels by readers of 10Best.com (a division of USA Today Travel), The Benjamin offers a superior pet program, goodDOG by The Benjamin. Designed to treat dogs with the same service that their masters receive, the program features an assortment of welcome amenities, an in-room pet mini bar, pet beds, and more. It also includes a $10 donation to our charity partner, Animal League.
Is there a limit to how long I can stay at The Benjamin?
Not at all – The Benjamin welcomes guests to stay for as long as they like.

Our Hotel Facilities Fee is $39 plus tax per room, per night and provides you with the following amenities:

• $15 daily cupboard credit*
• Wireless Internet on all your devices throughout your stay
• Unlimited local/long-distance calls
• 24/7 access to our state-of-the-art fitness center
• One-time $15 laundry credit for your stay
• Package handling/storage prior to and during your stay for up to five (5) pieces

*Must be redeemed daily. Cannot roll over

The Benjamin offers a wide variety of seasonal and hotel-based promotions and special offers, which are updated regularly — visit the Special Offers page to learn more.

From a top ten pillow selection categorized by sleep position, our Rest & Renew Menu presents our best sleep solutions curated by The Benjamin’s Sleep Consultant Dr. Rebecca Robbins. There menu is on the bedside table of each room and suite.

Valet Parking is $65 per 24-hour period for cars, $75 for SUVs and minivans. In-and-out privileges are not included.

Check out The Benjamin Blog for more information about some of the best local events and attractions you won’t want to miss during your stay.